Satisfaction Policy

SleepObrace™ Satisfaction Policy
the following guarantees only apply to SleepObrace™ products (SleepObrace ADULTS, SleepObrace KIDS).

 

3-Month Satisfaction Guarantee

If SleepObrace™ doesn't fit, or there aren’t any benefits within 3 Months (90 Days) after your package’s delivery date, we are willing to give you a Full Refund.

SleepObrace ADULTS:

After your package is delivered to your address, try the 1st Stage appliance only (labeled with "D1"), and do not open and try the remaining stages. We highly advise you to do this with a licensed dental professional who can give you a proper evaluation and plan. We provide 90 days to check if SleepObrace™ fits and if you adapt to it. Keep in mind that some pain and discomfort are typical when you first start using and adapting to SleepObrace™. If the D1 doesn’t fit well; causes discomfort; doesn't feel beneficial; or a licensed professional decides that it isn't the right appliance for the user, please contact our support team and tell us that you want to use a “3-Month Satisfaction Guarantee”. In order to get a 100% refund, you must return (at your own expense) your opened and unopened SleepObrace™ appliances and provide a tracking number. If you can’t ship the items back, we can offer a full refund for the D1 only or a free gift that our support team will present to you.

SleepObrace KIDS:

After your package is delivered to your address, try the M & L size for the 1st Stage appliances only (labeled with "D1" and "Medium" or "Large"), and do not open and try the remaining stages. We highly advise you to do this with a licensed dental professional who can give you a proper evaluation and plan. We provide 90 days to check if SleepObrace™ fits the child and if the child adapts to it. Keep in mind that some pain and discomfort are normal when first starting to use and adapt to SleepObrace™. If the D1 in M & L sizes doesn’t fit well; causes discomfort; doesn't feel beneficial; or a licensed professional decides that it isn't the right appliance for the user, please contact our support team and tell us that you want to use “3-Month Satisfaction Guarantee”. In order to get a 100% refund, you must return (at your own expense) your opened and unopened SleepObrace™ appliances and provide a tracking number. If you can’t ship the items back, we can offer a full refund for the 1st Stage "D1" (both M and L sizes) only, or a free gift that our support team will present to you.